Direct payments
ON THIS PAGE Personalisation and direct payments Frequently asked questions Becoming an employer Employing a family member Getting a direct payment as a carer Direct payments If an assessment by a...
View ArticleFinding homecare
ON THIS PAGE England Wales Scotland Finding homecare Homecare, also known as domiciliary care, is a term for support provided in the home by careworkers to assist someone with their daily life. At...
View ArticleCare standards and CQC
ON THIS PAGE CQC and Carers UK What you should expect from care services What to do if you are worried about care quality Raising a concern: care agency, care home or independent living setting...
View ArticleCare Act FAQ
Care Act FAQ Find out about the Care Act 2014 and what it means for you. This information applies to people living in England. If you live in Wales, Scotland or Northern Ireland, please click the...
View ArticleCarer's assessment
ON THIS PAGE Who can have a carer’s assessment? How do I get a carer’s assessment? How will my carer’s assessment be carried out? How will the local council decide whether I am eligible for support?...
View ArticleNeeds assessment
ON THIS PAGE Who can have a needs assessment? How do I get needs assessment for the person I look after? How will the needs assessment be carried out? How will the local council decide whether the...
View ArticleYoung carers and carers of children under 18
ON THIS PAGE Young carers Parent carers of disabled children Non parent carers of disabled children Disabled children Transition to adulthood Charging for services received under the Children Act 1989...
View ArticleMaking complaints
ON THIS PAGE Making a complaint to the local council/trust Making a complaint to the NHS Making a complaint about a care service Top tips for making a complaint Making complaints If you, or the person...
View ArticlePaying for care and support in England FAQ
ON THIS PAGE Q: How do the local council work out if the person I am looking after has to pay for any care and support they get? Q: Are disability benefits such as Disability Living Allowance (DLA),...
View ArticleDirect payments
ON THIS PAGE How do I get a direct payment? How much will the direct payment be? What can I spend the direct payment on? Will getting a direct payment affect any benefits that I or the person I am...
View ArticleFinding care and support yourself
ON THIS PAGE Finding residential care Finding care agencies Finding care workers Finding holidays Finding care and support yourself The following information will be helpful if you want to find care...
View ArticleCare standards and CQC
ON THIS PAGE CQC and Carers UK What you should expect from care services What to do if you are worried about care quality Raising a concern: care agency, care home or independent living setting...
View ArticleCare Act FAQ
Care Act FAQ Find out about the Care Act 2014 and what it means for you. This information applies to people living in England. If you live in Wales, Scotland or Northern Ireland, please click the...
View ArticleCarer's assessment
ON THIS PAGE Who can have a carer’s assessment? How do I get a carer’s assessment? How will my carer’s assessment be carried out? How will the local council decide whether I am eligible for support?...
View ArticleNeeds assessment
ON THIS PAGE Who can have a needs assessment? How do I get needs assessment for the person I look after? How will the needs assessment be carried out? How will the local council decide whether the...
View ArticleYoung carers and carers of children under 18
ON THIS PAGE Young carers Parent carers of disabled children Non parent carers of disabled children Disabled children Transition to adulthood Charging for services received under the Children Act 1989...
View ArticleMaking complaints
ON THIS PAGE Making a complaint to the local council/trust Making a complaint to the NHS Making a complaint about a care service Top tips for making a complaint Making complaints If you, or the person...
View ArticlePaying for care and support in England FAQ
ON THIS PAGE Q: How do the local council work out if the person I am looking after has to pay for any care and support they get? Q: Are disability benefits such as Disability Living Allowance (DLA),...
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